Important information about Dubai Fitness Championship one-time use equipment
Looking to gear up for the Dubai Fitness Championship? Here’s everything you need to know about our one-time use equipment:
Product Details:
These items are one-time use, pre-assembled, and include a 1-year warranty from the date of purchase.
Important Terms:
Please note, all items are non-exchangeable and non-refundable.
Pickup Details:
Items must be collected from The WOD Guys warehouse, located in Dubai, Al Qouz Industrial Area 4, starting December 9th.
Need Delivery?
For delivery inquiries, contact us via WhatsApp at +971 50 453 9432 or email gearup@thewodguys.com.
The Concept2 RowErg® sets the standard for indoor rowing machines. Built by rowers, for rowers, the RowErg is used by people of all ages and abilities worldwide who want a full-body, low-impact workout.
The RowErg is engineered to work smoothly, be easy to maintain, and last a lifetime. This is the same machine used by Olympic- and elite-level athletes to train for their sport.
Features
Performance Monitor
Every Model D includes our most advanced Performance Monitor, the PM5. The powerful PM5 provides repeatable, comparable data for every ride. The PM5 offers automatic “Just Row” mode, or allows you to set up a variety of workouts. The monitor gives you a wide range of data, including pace, watts, stroke rate (spm) and Calories and automatically stores this information in either its internal memory or an optional USB flash drive. The PM5 uses power from 2 D-cell batteries whenever it is not being powered by the flywheel.
Get Connected
The PM5 monitor has both Bluetooth and ANT+ wireless connectivity, allowing it to connect to many heart rate belts, fitness devices and apps. The free Concept2 ErgData app helps you track your workouts and can sync with the Concept2 Online Logbook. Third party apps can provide additional features to help keep you motivated.
Flywheel and Damper
Our indoor rowers respond to your effort on every stroke, so you are in full control of your exertion and resistance at all times. The spiral damper allows you to easily adjust the airflow to the flywheel, so you can change the feel of the stroke to suit your preference. The flywheel design minimizes noise while maximizing a smooth feel.
Low Profile
With its 14” (36 cm) seat height, the Model D keeps a low profile.
Storage and Mobility
The Model D features a quick-release (no tools required!) framelock mechanism, so you can easily separate the machine into two pieces for storage. Caster wheels on the front foot allow you to roll the fully-assembled machine into position.
Adjustable Footrests and Ergonomic Handle
We use adjustable footrests on our indoor rowers for quick and easy sizing. (Footrests accommodate a wide range of shoe sizes.) Our comfortable, ergonomic handle features a 10 degree bend that allows you to row with a natural arm and hand position.
Nickel Plated Chain
Nickel plated chain: looks good and works hard. The nickel plating allows for longer periods between oiling, so, even if maintenance isn’t your strong suit, the Model D will still feel silky smooth during your next workout.
Easy Assembly
The Model D requires the installation of the front legs using a total of eight screws. We include the necessary tool and clear, illustrated instructions. Takes just 20–30 minutes. View the Model D Assembly video.
Durable Construction That’s Easy to Maintain
Our machines are well-known for their durability and construction. Tough and built to last, our machines withstand rigorous use in boat houses, training centers, living rooms, hotels, health clubs and military bases around the world. We make sure our machines are easy to care for so you can focus on using your investment, not maintaining it.
Included with your Purchase
We include the following items with your Model D PM5 purchase:
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Model D User manual
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Performance Monitor Quick Start Guide
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Tools and illustrated assembly instructions
RETURNS AND REFUND POLICY
1. Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
2. To be eligible for a return, your item must be unused, in the same condition that you received it (also needs to be in the original packaging), and we also require a receipt or proof of purchase.
3. Any exchange/return for items not matching the original order or with factory defect will be exchanged for FREE.
4. Any other exchange/return will be CHARGED an extra delivery/return fee of 20 AED.
5. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
7. If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
8. Please do not send your purchase back to the manufacturer.
9. To return your product, please send us an email at gearup@thewodguys.com
*Every order is checked and packed with care before shipping.
REFUNDS
1. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
2. If your refund is approved, then it will be processed with the original method of payment, within a certain amount of days.
3. You will be responsible for paying for your own shipping costs (20 AED in the UAE) for returning your item.
4. Shipping costs are non-refundable.
LATE OR MISSING REFUNDS
1. If you haven’t received a refund yet, first check your bank account again.
2. Contact your credit card company, it may take some time before your refund is officially posted.
3. Contact your bank. There is often some processing time before a refund is posted.
4. If you’ve done all of this and you still have not received your refund yet, please contact us at gearup@thewodguys.com
INTERNATIONAL EXCHANGE
1. We will provide you with the AWB/shipping labels (kindly print them). The courier company will contact you to arrange the pickup of the package.
2. Once we receive the shipment and ensure all is in order, we will send you an invoice to cover the shipping cost from Dubai to the destination and the return charges from the destination to us.
3. Upon receipt of payment, we will promptly dispatch the new items to you.
4. Standard procedure might take 4-7 days. If you prefer a faster resolution, you can place a new order for the items you want and we will be shipping them immediately to you. We will then collect the unwanted item as per the instructions given above.
5. Any doubt, please contact us at gearup@thewodguys.com
*Please note that return charges are typically higher than the initial shipping cost.
INTERNATIONAL RETURN
1. We will provide you with the AWB/shipping labels (kindly print them). The courier company will contact you to schedule the shipment pickup.
2. Once documents are printed, the courier company will reach out to coordinate the pickup of your return shipment.
3. Upon receiving the returned items and ensuring all is in order, we will initiate the refund process.
The refunded amount will be the total you paid minus the shipping charges from Dubai to your destination, returning charges from your destination to Dubai, and any applicable custom duty fees in the UAE.
4. Standard procedure might take 4-7 days from the time of initiating the return. This includes the time for the shipment to reach us, undergo inspection, and the subsequent refund process.
5. For further assistance, please contact us at gearup@thewodguys.com
SALE ITEMS
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
